Terms of service

Last Updated: October 10, 2026

Overview

Welcome to Crestovan Time. These Terms of Service govern your access to and use of our website, products, and services.

By visiting our online store or purchasing products, you agree to comply with these Terms of Service and all applicable laws.

Please read these terms carefully before placing an order.

Products and Availability

Crestovan Time offers watches and related products through its online store.

We make reasonable efforts to ensure product descriptions, photographs, specifications, and pricing information are accurate.

However, minor variations in colour or appearance may occur due to lighting, photography, or screen settings.

All products are subject to availability. We reserve the right to discontinue products, update product information, or limit quantities when reasonably necessary.

Orders and Order Acceptance

When placing an order, customers agree to provide accurate, complete, and current billing, shipping, and contact information.

After submitting an order, you may receive an automated order confirmation email.

An order confirmation acknowledges receipt of your order but does not necessarily constitute final acceptance.

Crestovan Time may reject or cancel orders for legitimate reasons, including suspected fraud, payment verification issues, stock unavailability, or obvious pricing errors.

If payment has already been collected for an order that we cannot fulfil, we will issue an appropriate refund.

Prices and Payments

All prices are displayed in the currency shown at checkout.

Applicable taxes, delivery charges, and other mandatory fees will be disclosed during checkout where required.

Payments must be completed using the payment methods available on our website.

Payment transactions are processed through authorised payment service providers.

Crestovan Time does not intentionally store complete payment card information on its own systems.

We reserve the right to correct obvious pricing or listing errors, subject to applicable consumer protection laws.

Order Cancellation Policy

Customers may request cancellation within 15 minutes of placing an order.

To submit a cancellation request, email sr_544344@jasmint.store immediately with your order number and relevant details.

We will make reasonable efforts to process cancellation requests before fulfilment begins.

However, once an order has been processed, dispatched, or fulfilled, immediate cancellation may no longer be possible.

This 15-minute cancellation procedure does not restrict statutory cancellation rights under applicable consumer protection laws.

Returns and Refunds

Crestovan Time offers a 30-day return policy, subject to the eligibility requirements described in our Return and Refund Policy.

Eligible products may be returned within 30 days of delivery.

Refunds will be issued to the original payment method unless otherwise agreed or required by law.

Customers should review our Return and Refund Policy for complete information on return conditions, shipping costs, refunds, and damaged products.

Shipping and Delivery

We aim to process and dispatch customer orders promptly.

Delivery estimates are provided for guidance and may vary depending on delivery location, carrier operations, customs procedures, and other circumstances.

Customers are responsible for providing accurate shipping information.

For complete delivery information, please review our Shipping Policy.

Intellectual Property

All original website content belonging to Crestovan Time, including logos, branding, product descriptions, website designs, graphics, and other protected materials, is owned by Crestovan Time or used under appropriate authorisation.

Visitors may not reproduce, distribute, modify, or commercially exploit protected website materials without permission from the relevant rights holder.

Prohibited Activities

Customers and website visitors must not use our services for unlawful or fraudulent purposes.

Prohibited activities include unauthorised access, spreading malicious software, interfering with website functionality, violating intellectual property rights, or submitting fraudulent payment information.

We reserve the right to restrict access where necessary to protect our customers, business, and website security.

Limitation of Liability

Crestovan Time strives to provide accurate information, quality products, and dependable customer service.

To the maximum extent permitted by law, we will not be responsible for indirect or unforeseeable losses arising from circumstances outside our reasonable control.

Nothing in these terms excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot legally be excluded.

Your statutory consumer rights remain unaffected.

Governing Law

These Terms of Service are governed by the applicable laws of England and Wales.

Nothing in this provision removes mandatory consumer protections or jurisdictional rights available to customers under applicable law.

Changes to These Terms

Crestovan Time may update these Terms of Service to reflect changes in our operations, products, or legal obligations.

Updated terms will be published on our website with the appropriate revision date.

Contact Information

For questions regarding these Terms of Service, contact:

Crestovan Time Email: sr_544344@jasmint.store Address: 2A Park Dr, Leicester LE3 3FN, United Kingdom